It is important to us that your privacy is protected. We will do our best to keep your personal information confidential. Ensuring that you understand and appreciate the Wanslu Shop Customer Privacy Policy will enable us to provide you with the best possible service. Please take a few moments to read the following terms and conditions to understand how we handle your personal data.
I. What personal information we collect
Generally, you can visit us on the Internet without telling us who you are and without providing any personal information about yourself.
However, there are times when we or our partners may need information from you. You can choose which personal information you can provide to us in various circumstances. For example, you may provide us with your name, contact number or email address, etc., as you choose, so that we can contact you, provide drop-in services, etc. You can also describe your education and work experience to us in order to become a partner in our projects. Before collecting information from you, we want to let you know how we will use it and to get your permission to collect and use it. If you provide us with personal information about another person (such as a spouse or work colleague), we will assume that you have their permission to do so.
II. Why we collect your personal information
We collect and use your personal information to provide you with the best possible customer service, to make our services most convenient for you and to receive valuable feedback from you. We will be happy to receive your valuable feedback to make our services more accessible to you.
III. How we collect your personal information
On our website we only obtain your personal information from customer messages.
Documents and pictures uploaded by users will not be stored on the server (will be automatically deleted after timeout). Please download the converted documents in time.
Note We do not solicit personal information from children or other persons who are not capable of acting on their own without the permission, knowledge and presence of their guardians, nor do we make requests for personal information from them.
IV. How we use your personal information
The personal information you provide to us will be used, with your permission, for the following purposes.
1. for us to use to fulfil your request
2. to keep in touch with you to carry out customer satisfaction surveys, market research or for certain matters
3. for marketing purposes by us or an appropriate organisation
4、For anonymous data analysis such as customer volume statistics.
5. To help develop our business relationships if you are our partner or business associate.
V. How we protect your personal information
When we collect information from you, we will clearly and comprehensively introduce you to the future use of this information, you can provide us with all or part of the information we want to collect according to your personal wishes, and you also have the right to tell us for which purposes we want certain information to be used or not to use certain information for which purposes, we will respect your wishes. We guarantee the security and quality of the information data you provide to us, physically, electronically or otherwise.
Note that some countries, regions or organisations may not have strict laws or regulations in place to protect your information. In these countries or organisations, we will still treat your information in the same way as described in these Terms.
Note We hope you are aware that in some cases, disclosure of personal information may be required by law, pursuant to judicial or other government subpoenas, search warrants or judgments.
VI. How you can monitor the use of personal information
In general, we will ask for your permission to use your personal information when we collect it. We may also ask you for permission before each use if you request it. You can also proactively find out about the use of this information about you through various means such as the press and the internet. If you discover that your personal information has been used without your authorisation, you can contact us by telephone or online to investigate the root cause of the problem and take protective measures to ensure the security of your personal information.