Undelivered" means that the parcel has been delivered by the delivery staff, but due to the absence of the recipient or other reasons, the mail has not been properly delivered to the recipient and the parcel has not been signed for, so it is shown as undelivered.
The parcel will be delivered by the local delivery service provider. In order to retrieve the parcel in time, you are advised to take the initiative to contact the delivery company to inquire about the delivery of the parcel. At the same time, you can also feedback the relevant issues to our customer service, we will urge the delivery company to solve your parcel delivery problems as soon as possible.