What happens to fragile goods purchased on my behalf?

If an item purchased through E-Gouwu is fragile (e.g. glass, ceramics, etc., including but not limited to the above items), E-Gouwu guarantees the integrity of the item prior to shipment in view of the current regulations of the logistics company for shipping fragile items, but if the item is damaged during shipment and is judged to be fragile by the logistics, the user is responsible for any resulting damages.

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Online customer service
Online customer service system
Online customer service
Online customer service system